Route-53 logo
Shipping & Returns

Shipments

Netherlands
Shipments are made via PostNL. Shipments in the Netherlands have a flat rate of € 6.95. For larger packages above 30KG and/or longer then 175cm the costs will be higher, we will ship these with DHL. For large packages we reserve the right to cancel the flat rate.

Belgium
Shipments are made via Bpost. Shipments in Belgium have a flat rate of € 6.95. For larger packages above 30KG and/or longer then 150cm the costs will be higher, we will ship these with DHL. For large packages we reserve the right to cancel the flat rate.

All other EU countries
For all other EU countries Route-53 will try to find the cheapest shipping method for you. Our website will calculate the shipping cost for you. For larger packages above 30KG (US 20KG) and/or longer then 100cm the costs will be higher, we will ship these with DHL. For large packages we reserve the right to cancel the flat rate.

undefined undefined undefined

Delivery
The average delivery time for our products is 1-5 work days if sent within the Netherlands or Belgium. If the delivery time will be longer than 2-5 days, for whatever reason, we will inform you. We use own inventory and inventory from multiple vendors, therefore we can give no up to date online stock indication. For information about current stock, you can always mail to info@route-53.com.


Payment

Payment is possible by:

iDEAL: For dutch customers. Safe payment true your own dutch banc.
Banccontant/Mister Cash: For Belgian customers. Safe payment true your own banc. 
Moneytransfer: Transfer the amount from your banc account to ours.
Paypal: You do not need a paypall account to pay with creditcard. We apply extra costs.
Visa: Payment with your creditcard. We apply extra costs.
Mastercard:Payment with your creditcard. We apply extra costs.
Cash at pick-up: Pay cash when you pich-up the parts in our shop.
Cash at delivery: Pay at the door when your package is delivered. Only for dutch shipments.

    undefined    undefined  

Goods will only be sent once payment has been received. 

Pick-up

Collection of goods is possible, then you pay no shipping. You can pay upon collection. For orders over € 500, - we may require a deposit of 50% of the total purchase. Pick-up is in agreement, and is possible in our shop in Eijsden. We are also willing to take goods to a forthcoming meeting. Would you like to use this method please mail with info@route-53.com.

Goods must be paid in cash or with card on collection. Or paid in advance by bank, then we will contact you as soon as the payment is received so you can pick up the goods.

Returns

After delivery you have a viewing period of 14 days, the part must be registered with us before the end of this period in order to qualify for a full refund of the purchase price. Return of goods must be done in consultation and only after permission. Goods must be returned in their original packaging and undamaged. The costs of returning are at the expense of the consumer. After 14 days return is no longer possible.

You can then return the goods at your own expense and risk to;

Route 53
Zoerbeemden 16D
6245LR Eijsden
Netherlands

In all cases, a copy of the invoice to be attached with a reason for return.

For more information or if you have any questions, please mail to info@route-53.com.